Oticon Companion

2.5
3.53K reviews
500K+
Downloads
Content rating
Everyone
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About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Sep 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
3.45K reviews
Cornelia Lovette
November 9, 2024
I'm 81. I'm not technophobic, but I'm not techno- adept, either. I find it much easier to increase and decrease the volume of my hearing aids using the app on my phone than the tiny switches on the aids, and the fine-tuning that's available with the app lets me easily adapt the aids to the conditions around me. In the one instance when I needed to email customer support, the response was very prompt; Kevin listened carefully and solved the problem.
4 people found this review helpful
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Oticon A/S
November 11, 2024
Dear Cornelia, we’re so grateful for your 5-star review! It’s great to hear that you’re having a positive experience with our app. If you ever need assistance or have feedback, don’t hesitate to contact us. Best Regards,
Terry Callahan
November 11, 2024
Update. Nov 11, 2024. I just installed the latest version and it is great. They addressed everything I complained about below. Thank you Oticon Horrible app. takes a long time to connect and often connects only 1 hearing aid. Also the old app, at least on Samsung phone, allowed the app to stay running in the background. This sorry app won't do that. The app stays visible and therefore becomes cumbersome always having to move it out of the way. Bring back the old Oticon app worked great.
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Oticon A/S
November 13, 2024
We’re so grateful for your 5-star review! It’s great to hear that you’re having a positive experience with our app. If you ever need assistance or have feedback, don’t hesitate to contact us. Best Regards,
Edward Taylor
November 8, 2024
I've used this app since getting new hearing aids. Worse Bluetooth app I've ever used. Keeps dropping connection with one or both hearing aids. Try rebooting Bluetooth with minimal success. Usually end up unpairing then pairing with some success, but doesn't last long before it drops one or both again. Is it so difficult to do what other apps seem to do with more consistency? Recent upgrade seems like no upgrade. Give us something that works!
14 people found this review helpful
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Oticon A/S
November 11, 2024
Dear Edward, unfortunately the space available on the app store for developers' answers is too short to be able to troubleshoot properly this occurrence. You will need to reach out for support at [email protected] and our dedicated support team will be glad to help you. Best Regards, Oticon

What's new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.