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Plex, as a company, is non-repsponsive to it's customers. There has been a long standing issue where the server looses connection to the TV tuner and the DVR stops recording however, the company prioritizes things like offering more free TV stations, that not many people actually use. Plex has bugs such as when the user presses the 'back' button, instead of going back 10 seconds it skips the video ahead 5 minutes. Like with the antenna and the DVR, and long standing issue that Plex moves below internal priorities such as changing the color of a button. Generally speaking I do love Plex because I can watch my recorded shows anywhere I have a device, but when there are ugly bugs reported and they do not respond, it only upsets the customer base. I have the Plex Pass so I am not paying a monthly fee but if I was, I would likely consider cancelling my subscription of the lack of support from Plex.
64 people found this review helpful
Doug Dingle
Works reasonably well on a Shield Pro 2019 device. My setup has the Plex client on the Shield as well, and content storage on an external 3TB WD Red drive connected to the Shield via USB3. Loses its mind every once in a while, and I'm trying to determine whether it's the software or the Shield operating system at fault. Has not happened often enough to nail down the cause. Three incidents in four months, with all three cleared up by rebooting the Shield, a relatively simple and quick procedure. I used to run Plex Server on an old PC, then on a NAS, but this is much better as a much lower power solution that doesn't need to stream local content across my home network.
40 people found this review helpful
A Google user
This is amazing! I have compiled my entire family's film and TV show library, as well as home movies and pictures. They can stream any file easily. I am using a Nvidia Shield TV Pro as my server and I can have 5 users at once streaming with almost no problems, and more if they are using a direct connection. The updates come fairly often, which is nice. There are always some issues, but they are usually fixed within a few days with the latest updates. You can't argue with the price... I am now a Plex pass subscriber and will be using the DVR function to record OTA media. Plex is amazing! All of the 1 and 2 star reviews need to updated their reviews, because most if not all cited issues that have been fixed. I'm assuming these people are either completely computer illiterate, or work for some competing company, or just have some sort of loyalty to another media server option. Setting up Plex takes some know how, but if it is fairly doable for any normal person like me, then you can do it too.
44 people found this review helpful