Aubrey Huhn
Literally worst online shopping app. Extremely buggy, halve the time most pages don't even load. I tried tracking a order and when I went to the page for it it asked me to sign in when I was already signed in? Tried resetting my password, but when I got the link in my email, it said the link had already expired when it wasn't even 2 minutes! Wish I didn't spend my money. Not to mention STANDARD shipping is $10 USD?!? My order was only 26$ and it racked up to $36, I do not recommend AT ALL.
19 people found this review helpful
The TJX Companies, Inc
September 23, 2024
Hello! We are sorry to hear about your experience and appreciate you bringing it to our attention. Please feel free to reach out to the customer service team via email:
[email protected] or via phone during business hours (9am – 6pm EST): 1-888-627-7425, select 1 for instore customer service. We look forward to hearing from you. Thank you!
Aisha
- Flag inappropriate
- Show review history
My problem with this app.....Let me delete my account in peace. I have been trying that for months now and absolutely nothing. The feature is nowhereto be found on both the website and the app. It shows account deletion available in Google play's""about the app, "" but it's all a lie 🤦♀️. Just don't sign up at all.
11 people found this review helpful
The TJX Companies, Inc
September 16, 2024
Hello! We are sorry to hear about your experience and appreciate you bringing it to our attention.
Please feel free to reach out to the customer service team via email:
[email protected] or via phone during business hours (9am – 6pm EST): 1-888-627-7425, select 1 for instore customer service. We look forward to hearing from you. Thank you!
Sergio Carrillo
Oh gosh no. I've never dealt with a shopping app so difficult to use. It's very glitchy, and how in the heck do you go back to your search results when you finish looking at one item selected? As someone that prefers online shopping, I will continue to just wait to go in person when I get a chance, and wait for this app to be improved or fixed
49 people found this review helpful