Bekhzod Salakhitdinov
The app is so so bad. Incredibly glitchy. Different tabs of various welcome guides constantly keep disappearing. Also bad bad chat notification glitches. Notifications pop up when you've disabled them. Or the opposite. These are all known issues so once ppl book on visits typically they communicate outside of the app
2 people found this review helpful
TrustedHousesitters Ltd
November 19, 2024
Thank you for your feedback. I'm sorry to hear about your experience with the app, if there is anything, in particular, you would like us to know about and investigate please send the details to our dedicated support team who will be keen to assist.
SJ Tripp
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I spent a couple of months struggling to find a good solution for travel, thinking, "There HAS to be a better option than Rover" before I found THS. I have recommended it to several friends who all have success stories with the app now, and I have taken many more trips than I would have been able to originally, with nothing but glowing reviews to leave for all of my sitters. If you have a brain and can read, this is the obvious choice.
31 people found this review helpful
TrustedHousesitters Ltd
July 19, 2024
Thank you for your feedback, it's great for our members to share their experiences!
Paul Gannon
After paying over $130, I'm realizing that alerts from saved searches, are being throttled and delayed. Multiple times I get a notification telling me of a new sit based on the alerts I have set up, only to click on it immediately, and find that the sit is "reviewing applications", which means they already have four applications. If I was not outside my trial period, I would get my money back. All this company cares about is upselling, rather than just charging one fee for everybody.
10 people found this review helpful
TrustedHousesitters Ltd
June 10, 2024
Thank you for your feedback. I'm sorry to hear about your experience with the app, if there is anything, in particular, you would like us to know about and investigate please do send us the details directly.