MyUPMC

Name: MyUPMC
Availability: InStock
Rating: 4.564947605133057 (20930 reviews)
Author: UPMC

UPMC

4.6

20.9K reviews

500K+

Downloads

Everyone

About this app

Manage your health information anywhere, anytime, with MyUPMC. With the MyUPMC app, you can easily communicate with your UPMC doctors, access family medical records, and manage your appointments, all from your mobile device.

With MyUPMC, you can:

• Send a message directly to your doctor’s office anytime

• Schedule appointments with UPMC providers

• Access your medical records and doctors' notes

• Conveniently manage your family's health

• See your test results, medications, immunization history, and more

• Manage your appointments and save to your calendar

• Renew prescriptions without calling your doctor’s office

• Quickly view and pay your bills

• Find a UPMC doctor, including primary, pediatric, and specialty care providers, and request to schedule an appointment.

Access is convenient, free, and secure!

For the best experience, please update your mobile device and tablet to the latest operating system. If you experience issues, completely close the app, restart your device and open the application.

Encounter a problem? Need to ask a question? Please call the MyUPMC Support line at 1-866-884-8579, option 2. Have a suggestion or feedback? Email [email protected]. Thank you!

Enjoying the MyUPMC app? Rate it now and let us know.

Updated on

Sep 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

Personal info, Health and fitness and 7 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.6

20.2K reviews

November 2, 2024

The app is NOT working. When I tap any of the buttons below, it will say system error, there was a problem connecting to the feature u requested. Please try again later (it does this everything and will eventually work, it's very frustrating). Or it will say Unable to view (messages, health issues, etc.. what ever is clicked.) U r unable to view --- for undefined. Switch to another patient or page. This is with EVERYTHING in the app, NO matter what is touched. I'll just use website, until fixed

3 people found this review helpful

UPMC

November 4, 2024

Hello, we apologize for the negative experience. We've passed this feedback on to our technical teams for further review. Thank you for leaving your feedback as we're always striving to improve the app.

Erin Ellis

September 29, 2024

I've had this app for YEARS now. It used to work almost flawlessly. Now? Not so much. I get double notifications for messages, test results, appointment reminders. And now every single time I try to read a message, a test result or to just double check appointment times, I can't. It keeps saying Unavailable. Whatever update was done in August 2024 created more bugs than it helped. This seriously needs fixed ASAP.

6 people found this review helpful

UPMC

September 30, 2024

Hi, we apologize for the negative experience. We've passed this feedback on to our technical team for review. Regarding notifications from your care team, you can review your preferences by navigating to "Account Settings" and selecting "Notification Preferences." For further help, call the MyUPMC Support Line at 1-866-884-8579 and they can assist.

Antonia Sherratt-Shank

July 25, 2024

Edit: it's getting worse; I get notifications, they bring me into the app to sign in, which takes me to the main page, but beyond that nothing in the app will load, so I get no useful information. The doctors tell me to use it for all sorts of things but it just doesn't work, so I have no access to the services they insist on providing through the app.

15 people found this review helpful

UPMC

July 25, 2024

Hello, we apologize for the negative experience. Thanks for leaving a review as we're always striving to improve the app. We've passed this feedback on to our technical teams. Please know that MyUPMC is also available via web to access your health info when you need it. For additional help, please call the MyUPMC Support Line at 1-866-884-8579.