Sean Luce
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Some convenience some annoyances. If you don't have the app open and in the foreground you won't receive your calls and constantly disconnects from the soft phone. For the other admin stuff it's a little lackluster but what's there is convenient to have at your fingertips. Have to sign back into it almost daily.
Justin Mather
Terrible. I work for a funeral home and we have to be able to answer our phones 24/7. Windstream switched apps they use for call forwarding or (VOiP) without even bothering to mention it to us. They then hand us this app, which has yet to work properly and after countless phone calls with IT, it still doesn't work. Not sure why you switched apps when the other was working just fine. We are at the point where we might have to go with a different company.
12 people found this review helpful
PJ
I've tried to pay my bill every month for several months now. It won't let me log in and pay my bill through the app. It tells me that it doesn't support phone or tablet, however, it gives a link to down load the app. I assume for bill pay. I've Uninstalled and reinstalled more than once and still no luck. Unless windstream gets it fixed it's not worth having. I'm using a Samsung Galaxy S9+. It isn't the phone because I'm not the only one complaining.
3 people found this review helpful
Windstream Communications
October 2, 2023
We apologize for the issue and inconvenience. Please contact our Customer Care team, either via Live Chat in the Go Kinetic Business app or by calling 833.241.0100, so that we may get additional information to help resolve the problem.