Al Sa
My trip was canceled, and no refund was received. After two weeks, I asked customer service for help, and they only admitted that they weren't aware of cancelation and then gone silent, ignoring all the upcoming questions
BusSystem.eu
September 30, 2024
We are very sorry that you had such difficult situation. Please provide your ticket or order number so that we can check and comment on the situation.
Nina Auz
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Very convenient service and app for bus tickets. Search and booking is easy and really fast, routes and time selection are great, and there are bonyses for each ticket. This service aggregates offers from different bus companies and shows their ratings according to the real users' reviews. This is really helpful, as when I have to go by the bus with low rating (because of the issues that have to be fixed by the corresponding bus company), at least I'm prepared to the potential inconveniences.
2 people found this review helpful
It is incredibly nice to hear such feedback! Thank you!
Nishant Shetty
The best app I could ever suggest for Europe! Whenever I plan to travel by bus this is my go to app. Best interface always timely and the amazing offers on the mobile app is amazing as I saved alot several times. I have been using this app for three years now. My only suggestion for the company is to add more routes. If you're travelling by bus then Infobus is the best choice!
11 people found this review helpful
BusSystem.eu
April 12, 2023
Good day. Thank you for your feedback! We wish you only positive purchases and trips! Best regards, INFOBUS!